BPO Firm EXL Acquires Landacorp To Serve Healthcare Industry

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Exl Services today announced it has acquired Landacorp Inc., significantly increasing its capabilities to serve the healthcare industry.

Following its acquisition by EXL, Landacorp will be known as EXL Landa.Landacorp, a leading provider of healthcare technology solutions with more than 50 million members, has developed services and technology solutions that share vital clinical data with payers, providers, plan participants and accountable care organizations (ACOs). These services and solutions enable collaborative care, provide insights through analytics, improve health and realize cost savings across the healthcare value chain. Landacorp’s flagship Care Radius suite is a flexible platform designed to integrate a insurer’s internal and external data.

“This acquisition brings us a best-in-class proprietary technology platform, embedded analytics and deep healthcare domain expertise. Equally important are Landacorp’s strong relationships with many leading health insurers and its strong culture of client centricity. EXL sees an opening to establish a leadership position in healthcare by integrating care management technology, clinical outsourcing services and focused analytics,” said Rohit Kapoor, Vice Chairman and CEO of EXL EXL is headquartered in New York, but has a sizable offshore presence in India.

For several years, healthcare has been a dynamic and rapidly growing domain for EXL. The company has generated positive business impact for its healthcare clients with strong high end analytics specific to healthcare, and strong clinical services capabilities including over 800 nurses and clinicians. The Landacorp acquisition strengthens EXL’s ability to support the healthcare industry with better outcomes by combining technology, operational efficiency and analytics.

“Healthcare payers are striving to drive down costs by increasing operational efficiency, to improve health outcomes and to enhance the customer experience. These dynamics, along with demographic trends and rapid regulatory change, are increasing the strategic value of care management systems. I am excited to build on our opportunities and combine them with EXL’s global delivery capabilities, substantial analytics, process re-engineering expertise and deep client relationships to grow Landacorp’s value to its clients,” said Jay Dunlap, General Manager of Landacorp.

Healthcare offers an attractive growth opportunity for EXL, as the industry faces secular cost pressures, regulatory implementation deadlines, potentially surging enrollments, and increasing shortage of analytical staff. According to research firm NelsonHall, the market for outsourced services to healthcare payers should increase to $15 billion in 2016 from $9 billion in 2011.

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