Migrating From Your PBX To A New VoIP System

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Benefits, guidelines and tips on migrating from your traditional phone lines to a new and an improved VoIP system that will give you a big help in your current business.

VoIP is the new technology suitable for businesses to make calls via the Internet instead of using the usual phone lines. Many businesses have been hearing about this buzz and want to migrate and transition from their current phone system to a business type VoIP system.

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If you are interested, here are some guidelines and factors to consider in the transition from your current phone system to a new VoIP system:

Know your network infrastructure

It is very important that you make sure that you know the status of your current network in your business. Look for any potential problems that may arise, such as your current infrastructure and financial budget. Make sure that you evaluate your current network carefully to make sure that it meets the requirements for the business VoIP system. It is also recommended that you make changes in your current network before doing the VoIP implementation. If you do not know about your network, a lot of VoIP providers will do the evaluation and they will usually give you a recommendation on what to do and what plan to get.

Understand and compare the services of different VoIP providers

There are different kinds of VoIP service providers out there that offer tons of services and bundle plans for your business. You need to educate yourself on these providers, and choose one that offers a service that will suit your current business type. There are a lot of providers that offer a variety of features and bundle packs for your system. Make sure that you choose a VoIP provider that can have a customized plan for you, wherein you can decide on system features, product specifications and more. Remember to implement first what you need most, as you can upgrade for more features in the future.

Manage the transition

Besides understanding the product, you need also some qualified people to help you in the transition, since there are a lot of factors to consider concerning the corporate finance, HR and the IT side of your business. The larger your business, the longer it will take for planning. Set up a timeline or a Gantt chart for tasks in the transition and remember to allocate enough time to all details on the work. Make sure to consider factors that may affect the future impact on the company. This way, the transition will be much smoother.

Staff and employee trainings

Since your current staff are used to the traditional phone service that you had, comprehensive guidelines should be given to them to easily adapt to the new VoIP system. Schedule your staff for this training so that they can be comfortable in using the VoIP. The complexity of the training depends on your decision on your final VoIP provider, so make sure that you include its usability as one of the factors in deciding one.

Implement the VoIP system

When you are finally decided, you are now ready for the final implementation of the VoIP system. You can either implement it in a full-out manner or by phases. You may also opt to set up only a few VoIP phones in a certain area for testing and training purposes. And if the system works, you can go on a full-out implementation wherein the VoIP services would be installed in the whole business. This process might take about a whole day or two.

Now that you have these guidelines and tips, you should choose the proper VoIP vendor, such as RingCentral and other companies that offer VoIP services with several features and bundle packs. Make sure that you decide on your solution wisely and practically.

 

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Author : Michelle Simpson is a full-time professional editor that focuses on online writing services, specialized in the field of technology like RingCentral IP PBX, business and current trends in the industry.

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