Bharti Airtel has launched National Mobile Number Portability. To provide quick and efficent service to its valued customers, Airtel has also introduced many firsts including faster processing of porting requests, free incoming on roaming, balance transfers and carry forward options.
With the launch of National Mobile number portability service, the mobile customers of Airtel spread across the country can now easily shift between States without having to change their mobile number. According to Airtel, the requests for porting within Airtel’s network will be processed within 24 hours (not applicable for customers moving to J&K, Assam and North East owing to security reasons) and free incoming on roaming once they raise a number portability request until it is processed. Airtel customers can also avail the option of transferring their balance in prepaid or carrying forward their unbilled/billed amount in the case of postpaid while porting their number to the new city.
Speaking about this service, Ajai Puri, Director – Market Operations said, “Today, not only has mobile phone become an essential part of our lives, the mobile number has equally become an indispensable identification for each one of us. With our complete readiness to launch National Mobile Number Portability, we aim to empower customers enabling them to retain this identity as they move across anywhere in the country. To facilitate a seamless transition we will also allow our customers to enjoy free incoming on roaming while their number portability request is being processed.”
