In this hour of calamity in Chennai due to excessive rains, the leading service provider, Airtel has come to the rescue of its subscribers in small measures. For the benefit of Chennai readers, we reproduce below the statement issued by Airtel:
”The unprecedented rains and floods in Chennai have disrupted normal life and restricted people’s movement from homes. As a small gesture, Airtel has announced the following measures to facilitate communication between Airtel customers and their loved ones:
1. Auto approval of ‘Talk Time’ credit upto Rs. 30 for all Airtel prepaid mobile customers
2. Free of cost Credit of 10 minutes of Airtel-to-Airtel calling for prepaid mobile customers with a validity of 2 days
3. Free of cost Credit of 50MB mobile data for Airtel prepaid mobile customers with a validity of 2 days
4. Airtel postpaid and fixed line customers whose bills are due to be paid immediately will get an extended time to make the payment and will experience uninterrupted services
The uninterrupted rains have also resulted in excessive water logging and disruption of essential services in Chennai, thus causing power failures and impacting our services in some regions. We at Airtel are relentlessly working with the local authorities to enable smooth mobile communication for Airtel customers across the city.”
