HCL and Educomp Solutions have today announced their business collaboration partnership. As per the agreement, HCL Infosystems will provide life cycle services for existing and new Educomp classrooms across India. This will include providing break-fix support and field repair services along with managing new installations of Educomp Classrooms. The service and support to Educomp classrooms would be provided by HCL Infosystems through a nation-wide network of field engineers, regional repair centres and a centralized repair factory.
HCL will also source Educomp’s state-of-the-art smartclass Digital Teaching Systems (DTS) boards for its own IT Solutions for educational institutions. Educomp Smartclass today reaches close to fifteen thousand schools and seven million students. HCL Infosystems had earlier announced the creation of HCL Learning as a separate subsidiary which is presently under process of being formed. HCL Learning will continue to focus on growing its business of providing high quality IT solutions and content to the Indian Education segment. HCL Learning currently has over 12000 classrooms, over 60 career development centres and offers High Quality Content as well as innovative products such as DigiSchool and Xcelerate.
Speaking on the occasion Mr. Harsh Chitale, CEO & Whole Time Director, HCL Infosystems Ltd. said, “We are extremely glad to associate with Educomp on this partnership. With the rapid foray of digital imprints on education across the country, we envisage this association getting off to a very successful start and growing manifold into the future. The partnership will draw on HCL Infosystems’ strength in providing best in class lifecycle services.”
HCLI’s Lifecycle Services is backed by 720 support touch points, 10,000 service engineers, a reach in more than 5000 towns and Remote Infrastructure Management (RIM) centres across the nation which will strengthen Educomp’s service and support operations and add significant value to Educomp’s business.
Commenting on the occasion Mr. Shantanu Prakash, CMD, Educomp Solutions Ltd. said, “Our partnership with HCL is a complimentary agreement playing to the strengths of both partners. The field service support from HCL at new and existing deployment levels will free Educomp to focus on its core competence, while ensuring better efficiencies in service areas. The agreement to promote Educomp’s proprietary Smartclass DTS boards through the HCL Learning platform also strengthens the relationship in an integrated arrangement. ”
