Intel India has announced a key change in its warranty policy to benefit customers of its Intel Boxed Processors purchased through local authorized distributors. Effective April 25, 2016, local warranty support for Intel Boxed Processors will be available exclusively for units purchased on or after April 25, 2016 through Intel Authorized Distributors in India. This ultimately benefits customers by ensuring faster and more efficient warranty service, as stated by the company in its press statement.
Customers who have purchased Intel Boxed Processors from unauthorized dealers or from authorized distributors outside India will still be covered by Intel’s product warranty, but will need to return the product to the original place of purchase for service, adds the statement of the company.
Highlighting the reason behind this change, Rajiv Bhalla, Director, Direct and Channel Sales, Intel South Asia, said, “Intel Authorized Distributors play a key role in our overall market strategy, which includes ensuring that authorized Intel Products are sold in India. The revised warranty policy ensures that our customers will not only enjoy the authentic Intel Products purchased through our authorized distributors here, but also ensures an amazing service and after sales experience that will keep them coming back to our authorized distributors for future purchases.”