Nokia is again in the news for the wrong reason. This time, its recently introduced Lumia 2520 tablet in select European markets,UK and US, has faced problems with its battery charger AC-300. The AC-300 charger is exclusively designed to be used with Nokia Lumia 2520 tablet. Nokia has therefore advised its consumers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK to suspend use of the charger until further notice. Also, consumers who purchased the Lumia 2520 travel charger accessory in above countries including US have been advised to suspend use of the travel charger accessory. According to Nokia, approximately 30,000 chargers are impacted by this advisory, and out of which 600 travel charger accessories are sold in the US.
Nokia has identified a potential product quality issue with certain AC-300 chargers, manufactured by a third-party supplier. Under certain conditions, the plastic cover of the charger’s exchangeable plug could come loose and separate. If loose and separated, certain internal components pose a hazard of an electric shock if touched while the plug remains in a live socket.
“While there have been no confirmed consumer incidents related to this potential quality issue, product quality and safety are top priorities at Nokia,” said Jo Harlow, EVP Smart Devices. “We apologize to the owners of the Lumia 2520, and we are working with urgency to minimize the inconvenience.”
In view of above developments, Nokia has suspended sales of the Lumia 2520 tablet and the travel charger accessories, including the AC-300 chargers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK. In the US, they have suspended sales of the travel charger accessory.
The Lumia 2520 is the first tablet from stable of Nokia which was announceds in October for $499 before taxes. This tablet has not been launched in India.