For frequent travellers who use Canon cameras for their professional and personal work, Canon India today launched the Asia Traveller Protection Programme (ATPP). This value-added initiative provides customers access to professional Canon repair services for their cameras and lenses across 12 countries in Asia. The countries where Canon Cameras will be serviced under warranty are : China, Hong Kong, South Korea, Indonesia, India, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam.
ATPP benefit can be availed only if the camera is under warranty period. The ATPP covers EOS DSLR camera, EF/EF-S lenses, EOS M (interchangeable-lens Mirrorless camera) and digital compact camera. To avail ATPP benefit, customers must purchase Canon produts with an official warranty card and log on to Canon edge website to register for warranty.
In the event of facing any problem in Canon cameras while travelling in 12 listed countries, the consumers can visit the local authorized Canon Service Centre for the required repair and retain all necessary proofs of services and receipts provided by respective country’s service centre. Products should still be under warranty period when presented for repair under the ATPP programme. Upon return from the visiting country, customers can provide the proof of warranty card, original invoice of repair cost and other necessary documents at home country Canon Service Centre or collection point. Post that reimbursement costs for repair can be processed further. Costs will only be reimbursed to the extent they relate to repairs covered under the warrantied terms and conditions.
For more information on ATPP, log on to www.canon-asia.com/atpp/in