Indian handsets maker, Lava has become the first company in the moble segment to announce two years warranty on its smartphones and feature phones purchased from 26th August onwards. The company also announced 2-Year Warranty on all its future product launches as well.
The 2-Year warranty promise is a first-of-its-kind in the Indian mobile handset industry and has emananted from the company’s focus on product quality and reliability backed by robust investments in research & development and product manufacturing, as stated by Lava.
Lava is claimed to have over 1000 service centres spread across the country and they are available in the remotest parts of the country such as Leh and Andaman & Nicobar Islands.
Commenting on the launch of the 2-Year Warranty, Gaurav Nigam, Senior VP, Head of Product, Lava International said, “These are exciting times for us as we continue to gain a stronger foothold in the Indian mobile handset industry. We are presumably the first Indian mobile phone brand to launch 2-Year Warranty offer on such a wide portfolio of devices. This offer exhibits the confidence we have in the reliability of our products and the focus that we put in quality control at every stage of product development.”
The company has clarified that standard warranty clause of 6 months on accessories and 1-year on Touch Panel + LCD will apply on both Lava’s feature and smartphones.