MAN Trucks will roll out new initiatives in 2018 which will include introduction of Mobile24 & MAN ProfiDrive and introduction of new digital tools for customer connect.
Mobile24 is a 24×7 roadside assistance service that will support all MAN trucks & buses operating in the country, especially haulage vehicles. With Mobile24, customers can access MAN roadside assistance 24×7. Customers get the immediate response by calling call centre where a qualified agent sets everything in motion to ensure help reaches as quickly as possible. This will benefit the haulage operators immensely as efficient transport is an inherent requirement of the logistics business. This will also be included in repair maintenance contracts (RMC) that can be customised to suit specific customer requirements.
The MAN ProfiDrive programme will provide training to drivers to help them operate with better safety and deliver greater fuel efficiency as stated by the company in its press statement.
MAN will also offer customer solutions using digital platform that will make the interaction with the company more value-driven and efficient. These initiatives will be rolled out in a phased manner in 2018.
This announcement was made at the company’s factory in Pithampur to mark the successful conclusion of The MAN Expedition. The pan-India drive comprising four tractors and a rigid truck concluded with all the vehicles arriving at Pithampur.
These initiatives compliment the reliability and efficiency of the MAN CLA Evo haulage series. The products offer unique benefits such as highest payload in their respective categories; best-in-class fuel efficiency; unmatched 20-hour duty cycle; and maximum product lifecycle. The New CLA EVO series trucks are powered by the proven MAN D-0836, turbo charged, inter-cooled engine, that is rated for 250HP and 300HP. Mated with 6- and 9-speed gearboxes, the trucks are adapted for specific operational purposes. The electronically-controlled Common Rail system makes the engine high on reliability and fuel efficiency, besides being more environment friendly.
The driver environment in these vehicles offers best-in-class ergonomics, visibility and control. The objective is to provide drivers high levels of comfort for significantly reduced fatigue and enhanced safety. The aerodynamic cabin with heat and sound dampeners and an optional AC helps maximise man and machine performance.