Stellar, which are data recovery expert, has introduced ‘Remote Data Recovery’ service in India with a purpose to resolve data loss in the present global crisis caused by COVID-19. With Remote data recovery solution, lost files and other data can be retrieved through Internet ensuring the availability of lost data at your doorstep in current lock-down situation.
Remote data recovery service enables you to avail data recovery service at a real- time basis. You will only require a working computer/ laptop along-with an internet connection. Stellar’s data care experts will ensure necessary precautions while working remotely by using secured internet connection, proprietary recovery software to ensure data confidentiality, data security and data safety. This will recover data from the scenarios related to logical corruption in storage systems such as deleted user data, deleted or corrupted logical disks or partitions, formatted logical drive, corruption of data (files, videos, photos, database, e-mails of PST etc.), missing data, missing files and folders, deleted LUN and partial overwrite in the data space.
- While millions of users are connected to Stellar’s remote servers, the chances of data loss or a server failure/crash will continue to grow which can cripple an organization to an extent that it may jeopardize its existence. To address this, Stellar has introduced its ‘online data recovery’ or ‘remote data recovery’ service www.stellarinfo.co.in/remote-recovery ; which helps customers, organizations to get back their valuable data right at their doorstep with just two key steps;
- Remote Analysis (Step 1) – Stellar ‘remote recovery specialist’ will take a remote access of user’s system (computer/laptop) to further evaluate and analyze the data recovery possibilities. During remote analysis, an expert will scan the storage device to showcase some of the sample files from the required data to be recovered. This analysis process may take minimum 30 minutes to 4 hours depending on the drive capacity and actual problem in the storage media. Post the user confirmation on sample data, a tentative timeline along-with the remote data recovery cost estimate will be shared with the customer.
- Remote Data Recovery Process (Step 2) – Remote Data Recovery is performed post the user confirmation. Remote recovery expert will recover the required data & further store the recovered data on preferred media attached to user’s computer/laptop. Time taken for remote data recovery depends upon various factors such as the amount of data to be recovered, storage device capacity and its physical condition (presence of bad sectors) from where the data needs to be recovered etc.
Stellar has also setup a helpline no. 1800 102 3232 for immediate remote recovery requests and has decided to waive off 33 per cent fees on both; Remote Analysis and Remote Data Recovery Services. ‘Remote Analysis’ charges are now priced at INR 699 and ‘Remote Data Recovery’ services starting from INR 4500 onwards.
