Now, you can upgrade to the latest smartphones, TV’s, laptops etc. Flipkart has launched ‘Big Exchange Days’ – a new monthly exchange programme for the smartphone, tablets, laptops, televisions, refrigerators and washing machines category. Scheduled on the 1st and 2nd of every month, this programme will enable customers to exchange and upgrade to their favorite product instantly with minimal hassles.
Starting from February 1st & 2nd, ‘Big Exchange Days’ will offer customers the chance for an easy doorstep exchange and upgrade facility across a range of categories from smartphones to laptops and tablets to large appliances. Flipkart has assured that exciting offers on a wide range of brands will be available during the ‘Big Exchange Days’ every month.
The process for exchange is very simple. For smartphones, the IMEI number, screen and overall condition of the products will be checked by the delivery executive at the hand-to-hand exchange point. Whereas, for televisions, the delivery executive will have to mount it and check the working conditions of the product. For other devices like laptop, washing machine etc, the delivery person switches on the product to check if it is in good shape.
Announcing the exchange programme, Ankit Nagori – Chief Business Officer, Flipkart, said, “The average cycle in India for replacing a phone is 18-24 months and we are witnessing similar trends in the television category. Customers are continuously looking to upgrade to the next new-age model, but disposing off the previously owned models has always been a concern. The Flipkart Exchange Programme offers customers a holistic solution to the whole process of looking for buyers of their old products and buy new products.”