It has been a long time since MTNL launched 3G in New Delhi, India. Being one of the first (other than BSNL) to launch 3G services in India, MTNL has had a great chance to develop a huge 3G customer base considering the minimum level of competition and nearly monopoly for over year and a half. I, being an Airtel customer waited patiently for their 3G services hoping that they will launch it soon but thanks to the government’s intervention in video calling facility, 3G launch was delayed.
MTNL 3G Jadoo Service Review
Then I decided to try out MTNL 3G Jadoo from which I have been staying away because of my horrible past experience with them (Broadband and Landline). Anyway, I bought the 3G sim, activated the service which took a lot of time as neither MTNL’s customer service or the automated settings service had 3G settings for either Nokia 5230 or Samsung Galaxy 5. Somehow I created the network settings, for Nokia 5230, by googling around. Once the working of 3G was verified, the next step was to activate a 3G plan for testing purposes which I did (Rs. 650 for 2GB valid for 30 days).
Too excited to try the MTNL 3G Jadoo, I didn’t think twice before swashbuckling Rs. 650 towards a service of which i have read and heard horrendous reviews. The first thing I did was test the download speed of 3G connection with full signal by visiting Speedtest. The results, as expected from MTNL, were disappointing, I got a dismal download speed of 285 kbps (35.62500 kBps) and even worse upload speed of 57 kbps (7.12500 kBps). This test was done in night @ 10.30 p.m at which time it is expected that the networks are less congested. I expected a lot more than what I experienced. This result jolted my thoughts of buffer-less video streaming i.e FORGET about Live T.V streaming on mobile with this kind of 3G. Even my current service provider, Airtel (Mobile Office), delivers good enough download speed through EDGE network during peak hours.
Yet Another Disappointing Service From MTNL
What’s even sad is MTNL 3G uses partial proxy to open web pages, the reason for which I fail to understand; There’s constant switch between 3G and EDGE while on the move and even when you are in a stationary position; MTNL 3G TV sucks to the core (The term live is valid for only a handful of channels). To sum up, I regret my decision of spending over 700 bucks to get a taste of 3G service. The experience was a little better than Airtel EDGE but I am sure that once Airtel (or any other PRIVATE operator) launches 3G, other than tariff, the download/upload speed will be consistent and way way better than MTNL 3G. If you have an opinion which differs or want to share something then please leave a comment. I would be happy to discuss 🙂
NOTE: This review is based on my personal experience. I am not judging or saying that MTNL 3G user’s/potential users will have the same experience. The usability and performance depends on area to area, network coverage, etc.